Wheelchairs and cane stools are available free of charge for your visit at the reception desk. Supplies are limited and available on a first-come, first-served basis.

The Museum's parking lot is located east of the museum building and has two accessible parking spaces adjacent to the building. Enter the parking lot from 19th street. There is a ramp that leads from the accessible parking spaces to a sidewalk along the side of the museum. Follow the sidewalk to the front of the Museum on 19th street and turn right, continuing along the sidewalk to the main entrance. 

The accessible main entrance to the museum is located on 19th street. There is a drop off location at the front of the Museum with a curb cut. There are three sets of doors. The furthest east set, on the far right, are equipped with automatic door openers. 

After entering the front doors, guests can use the stairs on the left or the ramp on the right which leads to the lobby and reception desk. 

NMMA has sensory kits available to be checked out free of charge for visitors. Our sensory bags include fidgets, ear defenders, sunglasses, and an activity sheet to assist while exploring the Museum. Please visit the reception desk, where a staff member would be glad to help you check one out or contact angela@nationalmuseumofmexicanart.org for more information. 

Visual Descriptions of highlighted pieces in Nuestras Historias: Stories of Mexican Identity from the Permanent Collection are available at the reception desk. These descriptions provide visitors who are blind or have low vision an opportunity to experience works in the gallery through a detailed description of color, composition, style, and other visual elements in the works of art. Visual descriptions can be read by an accompanied guest, however the large-sized text is also designed to be read by someone with low vision, assisted by digital text readers on a mobile device.

All galleries are located on the first floor of the Museum.

Multiuser men’s and women’s restrooms are available on the first floor and come equipped with baby-changing stations.

Our Art Studio is located on the first floor. You can access the Art Studio by taking the hallway to the left of the lobby. The Art Studio is on the right, at the end of the hallway. The Art Studio is wheelchair accessible. Lighting in the Art Studio can be dimmed for anyone with sensory sensitivities. The Art Studio is also used as a quiet room during large community events and features moveable soft armchairs and floor cushions soft overhead light, fidget toys, and weighted blankets and toys.

The Museum’s gift shop, Tienda Tzintzuntzán is located just off the lobby. You can access the store through the front doors.

The Museum’s Courtyard is accessible via the hallway to the left of the lobby. The West Wing is home to our Performing Arts events. The West Wing is accessible via the same hallway, past the Courtyard. The West Wing offers ADA seating and space for those using wheelchairs.

Service animals are welcome inside the Museum. Pets that are not registered as service animals, including emotional support animals, are not allowed inside the Museum.

The Americans with Disabilities Act (ADA) defines service animals as “any animal individually trained to do work or perform tasks for the benefit of an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals who are deaf or hard of hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items.” Service animals must be on a leash and under their master’s control at all times. Emotional support animals do not qualify as service animals under the ADA and are not allowed inside the National Museum of Mexican Art.

This website was designed with accessibility in mind, and every effort has been made to comply with the website standards articulated by the Americans with Disabilities Act and by the World Wide Web Consortium’s (WC3) Web Content Accessibility Guidelines (WCAG).

We welcome your feedback and questions regarding your experience at the National Museum of Art. Please use the Contact Us form and someone will get back to you soon.